You may return (for a refund) or exchange an item within 15 days upon receipt of the purchase. We require all returned merchandise to be repacked in its original shipping box with its original packing materials. We also require you to include all components. Please note that products must be unworn and in the state you received them.
Cactus Rose will pay USPS Priority Shipping from Cactus Rose to anywhere in the continental United States. The Customer is responsible for return/exchange shipping fees.
We ship ASAP. Monday-Friday we ship no later than the next day of the order, usually shipping the same day of the order. On Saturday or Sunday orders go out on Monday. Sometimes Saturday orders that are placed before 12pm will go out on that day.